Customer Assistance Program (CAP)
The Customer Assistance Program (CAP) offers payment plans for customers with a fixed income.
CAP participants are given an affordable monthly payment. The payments are based on their income, not their gas usage. CAP participants make affordable payments to maintain service by paying between 4-6 percent of their total monthly before-tax income each month.
To qualify for CAP, customers must meet the following criteria:
- Your household income meets the guidelines below.
- You must be a current Peoples customer with active residential heating service.
Apply Now | Learn More about CAP (video)
2025 Federal Poverty Guidelines: CAP Program
| Family Size | Month | Year |
|---|---|---|
|
1 |
$1,956 |
$23,472 |
|
2 |
$2,644 |
$31,728 |
|
3 |
$3,331 |
$39,972 |
|
4 |
$4,019 |
$48,228 |
|
5 |
$4,706 |
$56,472 |
|
6 |
$5,394 |
$64,728 |
|
7 |
$6,081 |
$72,972 |
|
8 |
$6,769 |
$81,228 |
|
For each additional person, add: |
$688 |
$8,256 |
*Note: The amounts listed above are the maximum gross income amounts (before taxes) allowed for each income size.
If you are accepted into our Customer Assistance Program, you will receive a specialized bill that will provide you with more information on CAP and give you important details about your CAP account. The sample CAP Gas Bill below breaks down the areas of the bill and explains where you can find the seven main sections of your bill.
We'll give you a hand
By answering a few anonymous questions about your income and situation, our ProgramFinder will show you which programs you may be eligible for.
Find out if I'm eligibleDon't worry. We'll keep all of your information private.