Your natural gas service line is your responsibility. If something happens, are you ready to find a trusted contractor and pay thousands to fix the problem? We can help.
EnrollGas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
Current e-Account users can login on the e-Account website using your existing username and password.
LoginPeoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, and much more with Peoples e-Account. It's free, secure, and easy to sign up. Click "Create Account" to get started today!
Create AccountThe service lines for your natural gas, water, and sewer service — as well as your gas in-house lines — are your financial responsibility, and they can fail unexpectedly. Peoples Protection Programs can save you thousands of dollars in repairs and give you complete peace of mind.
Enroll NowPeoples is responsible for surveys, safety inspections, and emergency investigations for gas lines inside and outside of your home. When one of these activities results in a failure or a leak on the customer’s portion of the gas lines inside or outside of your home — which are the customer service line, house line, and gas appliances — it is the customer’s responsibility to schedule those repairs with a qualified installer and to cover the cost of those repairs. In addition, the installation of any new customer service lines, house lines, and gas appliances is also the customer’s responsibility to schedule and pay for.
Note: Piping systems are specific to your location. Meters are sometimes located further away from buildings or close to roadways, with longer service lines and, occasionally, underground house lines.
Most of us are too busy to worry about our gas, water, and sewer lines. If they fail, are you prepared to pay thousands of dollars and take the time necessary to locate a contractor you can trust? Peoples Protection Programs were created to take care of you when the unexpected happens.
Your natural gas service line is your responsibility. If something happens, are you ready to find a trusted contractor and pay thousands to fix the problem? We can help.
EnrollYour water service lines can fail, and repairs can be costly. Sign up for water line protection and never worry about your water lines again. We’ll deal with the hassle for you.
EnrollSewer service line issues can cost thousands of dollars. Plus, sewer line repairs can be a serious inconvenience. Protect your sewer lines now and give yourself peace of mind.
EnrollPeoples knows pipelines. When you have coverage with our Peoples Protection Programs, you have protection from the cost and inconvenience of dealing with unexpected line repairs. You’ll have peace of mind knowing:
Costly repairs or replacements to your lines (based on programs you enroll in) are covered.
You will be able to call to report a claim 24 hours/day, 7 days/week.
You don't have to find your own contractor. All work will be completed by a qualified professional from the Peoples network.
Your monthly charge for Peoples Protection Programs will appear on your monthly gas bill.
"From my initial call to your office through the excellent service provided by your preapproved plumber, I am completely satisfied! Service was fast, effective and the plumber and helper even cleaned up!"
"Very happy with the service received--worth every penny we pay monthly. Thank you so much! We have told quite a few people about the Peoples Line Protection Program through our experience."
"The whole process never gave me an ounce of worry! From the time the guys in the field noticed the leak to the final hook-up was flawless, well planned, and the contractors were courteous and professional. Thank you!"