Extreme Cold Weather: Peoples Provides Winter Tips to Keep Customers Safe
Help with heating bills is available via 1-800-400-WARM (9276).
News Release: For Immediate Release
PITTSBURGH, PA (January 30, 2019) – As frigid temperatures settle over the region, Peoples is reminding customers that help is available to stay safe and warm.
-
Freezing weather can cause issues with water pipes and mains, and extreme freeze-and-thaw cycles sometimes affect natural gas pipelines. If gas service is interrupted, call Peoples’ emergency number (1-800-400-4271) as soon as possible to report the issue. Peoples’ crews will respond to all cases as soon as possible. Emergency situations take precedence and during extreme cold, some crews may be called away from routine work and scheduled appointments to respond. We apologize in advance if your scheduled appointment is affected.
-
If you are experiencing a temporary utility outage, there are many warming shelters across our region. Call 211 or visit www.pa211sw.org under the heading “Get Help” then “Seasonal” to search for a shelter near your home.
-
Information on how to keep your pipes from freezing, steps to recognize and avoid carbon monoxide poisoning and keeping your furnace operating properly are available on the Peoples website at www.peoples-gas.com/winter.
-
We understand that winter heating bills can be difficult for some families to afford. And, we have programs to help lend a hand. Peoples provides information and access to both government and Peoples’ customer assistance and usage reduction programs. Help with emergency furnace repair can sometimes be arranged. Call Peoples at 1-800-400-WARM to speak with one or our representatives or learn more at www.peoples-gas.com/warm.
Peoples wants you and your family to be safe this winter. Especially during this period of extreme cold. If you or someone you know is without heat, please contact us for help at 1-800-400-WARM.
About Peoples:
Peoples is an energy provider serving approximately 740,000 homes and businesses in Western Pennsylvania, West Virginia and Kentucky. The company’s mission is to improve the lives of its customers and to help build long-term economic growth for the regions it serves. For more information about Peoples, visit www.peoples-gas.com and follow Peoples on social media @peoplesnatgas.